One. customer inquiry / accept the booking.
1 communicate with customers, understand customer requirements:
The number of packages, gross weight, name of commodity, carton size, port of departure, port of destination, the consignee name, address, telephone, way of payment of freight (freight prepaid / to collect, DDU, DDP, EXWORK) and delivery time.
2 corresponding to the requirements of customers, provide high quality and low price comparison of freight:According to the characteristics of different airlines, direct / transit flight requirements, head process and two-way aircraft cargo form and size requirements, to provide customers with different selection.
Two. Booking and determine the shipping space, hair in warehouse notice to the customer
1 and the clients to determine transport prices and conditions of service.
2 airline booking, and in the WEL system marked with flights and special requirements, delivery and delivery time.
3 provide Jincang map, marked points: Jincang number, arrival time, place of delivery, send documents address, warehouse entry requirements, warehouse contact and contact way.
Three goods declaration and delivery.
1 pounds: Jincang goods into the warehouse pounds, determine the data for customs. If the data difference is too large, need to confirm with customer in place.
2 to confirm the bill of lading: one day before the flight took off well bill of lading confirmation customer confirmation, and according to each airline requirements production of bill of lading.
3 the export customs declaration: declaration to customs clearance documents has passed the verification center audit and the accompanying documents to the customs declaration.
The 4 Airlines delivery: with the release of single documents such as the warehouse to the handover, goods into the warehouse supervision. And tracking of cargo security plate (box).
Four. Filing documents, prediction to the customer or the overseas agent
The bill of lading issued to the shipper, such as master air waybill consignee on is our overseas agents, hair forecast to overseas agent.
Five invoicing and chargeback.
1 to provide cost confirmation to customer for confirmation (including customer payment invoice header), the formal invoice for payment.
2 overseas agent cargo billing, respectively, submit the financial and overseas agent.
3 customs retreat a single by the finance manage, finance according to the fees charged and customer cooperation agreement signing arrangement chargeback to the customer.