Inquiries and booking
1, understand the customer shipment requirements: the number, name, time of shipment, transshipment requirements.
2, according to customer needs, provide the corresponding service to the customer to make comparison and selection:
The whole, LCL options: analysis and comparison of the advantages and disadvantages of each FCL and LCL transportation mode;
Choose a different schedule, voyage, corresponding cost difference;
Port to port, DDU, DDP, Ex-work, different characteristics of the cost of transportation trade.
3, to remind the customer special requirements of port and destination port operation and special files, such as license, MSDS, explain.

Shipment tracking

Booking 1, according to customer needs, determine the number of the bill of lading and the shipping company S/O information.
2, query and notify the shipping company into the box scheme and the cutting port time.
3, provide customer send bin into the warehouse receipt or door to door loading plan. Can arrange home monitoring equipment service.
4, the door for loading operations, clear team packing requirements.
5, all the customs documents for an initial examination of documents, to remind customers to provide goods declaration elements, license, inspection data. To confirm the bill of lading port information section.
6, tracking boxes of goods arrival time and arrival data and customs clearance process, customs clearance time.The occurrence of inspection of goods, to confirm whether the goods have a problem, and notify the customs declaration processing scheme of field.Track inspection process, avoid examination and release time should not exceed the ship company cut port time.
7, confirm the place of receipt release single promptly sent to the port of.
8, tracking terminal put off information, shipping information and time of departure time. For the special case of point to point tracking.To the foreign agent 9, send data to the shipment, arrange follow-up change orders, customs clearance, delivery and other work.

Shipment follow-up

1, tracking and urge the shipping company booking, and timely arrangements will be MB/L or HB/L delivery of customers.
2, tracking the customs warehouse receipt verification information back in time for formalities.
3, tracking the arrival time, timely feedback to customer.
4, DDU/DDP cargo arrival notice (POD) to the customer.
5, to provide cost confirmation, invoice.