Gotone provide all kinds of dangerous goods and sensitive goods transportation but also for the pharmaceutical raw materials transport provides a special transportation service chain.
1.Pharmaceutical cold chain transportation service
Medical cold chain refers to maintain and monitor drugs, vaccines, diagnostic reagents and related raw materials and other products from various links of procurement of raw materials, sample collection, production, research and development, clinical trials, storage and transportation to achieve full of different temperature, its most essential feature is temperature and time control strictly. In the entire transportation process, we will ensure that the proper management of your goods, take part in, your goods will be placed in the packaging materials dedicated, here we can completely rigorous measurement and monitoring of temperature.
The temperature control range of services include the following:
A. refrigerated transport, temperature controlled at -20 degrees Celsius
B. transport refrigeration, temperature control in 2- 8 degrees Celsius
C. refrigerated transport, control the temperature between 2-25 degrees Celsius
D. refrigerated transport, control the temperature between 15-25 degrees Celsius
E. refrigerated transport, control the temperature between 19-25 degrees Celsius
F. normal temperature transportation, temperature control in 10- 30 degrees Celsius
2.Personalized service
Gotone provides positive transport, retrograde transport service for customers. The company through scientific SOP, routing design and cargo insurance mechanism to ensure the high value of the safety of the goods, to provide complete logistics solutions to our customers.
A. provides many services: time limited service (2H, 4H, 12H etc.), next day, next day up etc.
B. offers a variety of modes of transport: air transport, truck transport, transport vehicle, the person carrying
The C. center city to provide warehousing services, to meet customer demand for the services of many storage management
3.Value added services
A. annual 365 day service to meet customer demand, to the client''''''''s strong logistics support, holidays are providing services
B. call center is equipped with call center software system to provide the professional telephone recording for backup, and realize the screen function, can according to the customer incoming call display information of customers, improve customer satisfaction
C. professional complaints handling team to implement the various effective crisis public relations, promptly appointed commissioners to communicate with customers and handle the follow-up work
Project D. professional customer service team to provide one to one service for customers, provide various reports according to the customer demand
E. developed transportation emergency contingency plans provide perfect routing in different ways to ensure the time limit (Airport covers the departure cities can provide mobile services)
F. single sign scanning backup
All the waybill and customer receipt scanning backup uploaded to the system in the delivery is completed, for customer inquiries, back.
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